LUXHUB is hiring an IT Project Manager
LUXHUB, a joint initiative of BCEE, BGL BNP Paribas, BANQUE RAIFFEISEN and POST Luxembourg, aims at helping the entire digital ecosystem to take advantage of the challenges and opportunities of the European PSD2 directive and of Open Banking related initiatives.
We are creating our team with skilled, motivated, open-minded entrepreneurial people: we are therefore looking for an exceptional IT Project Manager interested in shaping the future API Economy, who will manage and develop the day-by-day relationship with b2b customers (banks and Third Party Providers), thanks to her / his reliability, her / his functional knowledge of our core API platform (enabling him to understand and overcome project challenges, as well as to catch unresolved needs or new product opportunities), her / his structured project management approach.
Key responsibilities will include:
Interact with banks and Third Party Providers on a daily basis, leading every aspect of on-boarding and integrations, from a project-management perspective (communication, planning, coordination, follow-up) but also from a business-analysis perspective (understanding, elicitation, formalisation of functional and technical requirements), in order to ensure the highest level of customer satisfaction
Listen attentively to discover unexpressed / unmet customers’ needs, in order to contribute to the continuous improvement of the Company service offer
Handle complaints on any major incidents, with customers and authorities
Improve processes and best practices within the function
Define / validate and implement procedures and processes of the function, based on the available policies and other documents
Prepare and present periodic reports for both the Authorised Management and the Board
Requirements:
Master degree in Computer Science, Information Systems or a related field
3 to 5 years of experience in Project Management in a technology intensive company, preferably in the financial sector
Good understanding of modern Web/API Application Infrastructure and Architecture
Project Management certifications as well as relevant IT certifications are considered a real advantage
Analytical and problem-solving skills, great attention to detail
Balance a self-motivated, independent work as well as strong team spirit
Comfortable within a start-up environment, with a demonstrated entrepreneurial spirit
Perfectly fluent (both written and verbal) in French and English; any other language will be considered as a real advantage
If you are interested in working in a start-up environment, facing new challenges everyday together with a highly motivated team, please send by email your application with detailed curriculum vitae to jobs@luxhub.lu – reference “IT Project Manager”
