Slashing the time spent extracting data from standardized forms and therefore boosting customer experience is the central goal of the Intelligent Character Recognition (ICR) tool powered by Accenture, which is deployed in the cloud via the LUXHUB platform. Antoine Estievenart (Strategy & Management Consulting Manager at Accenture Luxembourg) explains how this solution can help companies cut data entry processing times by up to 90% while also drastically reducing the error rate.